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Please keep media spamming (pictures, videos, sounds, smiles, etc) to a minimum, in the shoutbox so it does not interrupt others or flood the screen.

@  Rachael : (29 July 2014 - 04:58 PM) :(
@  Walcha18 : (29 July 2014 - 04:16 PM) This is on iOS. Of course re-loading is frequent.
@  Walcha18 : (29 July 2014 - 04:14 PM) Yesterday it was okay, but it has happened a couple of times.
@  Walcha18 : (29 July 2014 - 04:13 PM) It was happening a lot in the weekend, I kept losing my progress; gold had to be re-collected, eggs re-hatched, battles re-won.
@  Walcha18 : (29 July 2014 - 04:12 PM) @Fae:
@  Walcha18 : (29 July 2014 - 03:15 PM) Hi All!
@  Fae : (29 July 2014 - 07:54 AM) Every time I'm halfway through all my islands and stuff it 'reloads' or just quits ... will see if PC does the trick i guess
@  Icetex : (29 July 2014 - 07:21 AM) i'm able do so
@  Fae : (29 July 2014 - 06:53 AM) ... sooo anybody else finding they can't collect gold or do anything, not on iOS and not on Android?
@  Rachael : (29 July 2014 - 01:31 AM) :rach:
@  TheToxic : (29 July 2014 - 01:16 AM) :toxic:
@  Balgruff : (28 July 2014 - 11:27 PM) :peri: :lurk:
@  Rachael : (28 July 2014 - 11:01 PM) :lurk:
@  silvia33 : (28 July 2014 - 05:16 PM) Tnx
@  Fae : (28 July 2014 - 02:37 PM) I'm at lvl 75, then it's 70 habitats, seems that's the limit for now
@  silvia33 : (28 July 2014 - 01:39 PM) To game lvl up, buy sell huge food farms over and over. Very fast.
@  silvia33 : (28 July 2014 - 01:31 PM) At level 61 shows I can have 61 habitats. Is that the limit or leveling up gets more habs?
@  Fae : (28 July 2014 - 11:19 AM) 5m food.... O.o
@  giangmonji : (28 July 2014 - 10:43 AM) @kevinlevin:buy a lot of legendary habitats and buy 5 million food,you'll reach level 99 very quickly
@  Icetex : (28 July 2014 - 10:41 AM) english

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[Resolved] Help with account


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3 replies to this topic

#1 Guest_Nicole_*

Guest_Nicole_*
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Posted 21 June 2012 - 09:36 PM

Ok I log in with facebook all is good. I am trying to create an account on here tho seperate from fb but when I put in my info it says email is taken..help?

#2 Ashley

Ashley

    Site Owner & Server Host

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Posted 21 June 2012 - 11:41 PM

I really have to add some code in here that makes this easier because a lot of people are missing this.

When you log in with Facebook and get taken back to the board, you forgot the final step: choosing to make a new account with it or merging it with a current account.

You didn't finish the registration process but your email is still in the half-made Facebook account. You had to finish that... what should I do to make this easier...

#3 m5201742

m5201742

    Flaming Rock Dragon

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Posted 31 July 2012 - 09:56 AM

Ashley i am wondering if you might be able to help me with problem with my account. I purchased 50.00 worth of gems Sunday 7/29/12 but i only got 500.00. i have tried several places on Facebook but can't find anyone to address issue. Any ideals, i also wanted to let you know i think you do great work. thanks for all the things you do for us.If you get some info you can send me an email at margaritainman@yahoo.com Thank you!!

#4 Ashley

Ashley

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Posted 31 July 2012 - 01:23 PM

Hi m520172,

If you are having trouble with purchases in the game (which I think this is what you meant...) you should send a support request here.

That's all I can tell you...