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Iphone App Keeps Crashing.


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21 replies to this topic

#1 kelvinchan1110

kelvinchan1110

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Posted 12 August 2013 - 09:11 AM

I've been playing DC on my iPhone often. I barely play it on the PC. However, since this morning, my game has been crashing whenever I open it. Whenever I click on the icon, it crashes. It doesn't even show the loading screen. I tried redownloading the game, but it didn't work. I also tried rebooting my iPhone, but the issue remains the same. Can someone help me please?

#2 Rjmckay2

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Posted 12 August 2013 - 10:15 AM

Same for me this morning... Using iPhone 5 iOS 6.1. Tried closing all open programs... Restarting... Just keeps crashing a second after I try to open it.

#3 snoop86

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Posted 12 August 2013 - 10:22 AM

Same here since yesty arvo it's annoying I've got eggs an dragons that were breeding ready to go I'm like lvl 24 or 25 lol

iPhone 4S
6.1.3

#4 Rjmckay2

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Posted 12 August 2013 - 10:29 AM

Dragon City crashes upon loading

Hardware:
iPhone 5

OS:
iOS 6.1, 6.1.4

Repro:
1) load Dragon City using public release build 2.2

Actual:
Game loading screan appears and crashes 1 second later

Expected:
Game does not crash when loading.

Notes:
1) DC remains as a running app when double clicking home button dispite crashing
2) Closed DC and reopened it
3) Closed all running apps including DC and repoened it
4) Rebooted iPhone
5) Performed note 3 and then note 4 and reopened DC

#5 iKate

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Posted 12 August 2013 - 01:16 PM

The app is about due for another update as many are inconvenienced by its bugginess. I have a quick question, were any of you hatching the Ghost Dragon? For some reason, the app is having compatibility issues with this dragon.

templightsig_zps7458e106.png

 

Dragon Strengths And Weaknesses Chart

Please do not ask me to add you on Facebook. Thanks.

 

 

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#6 Rjmckay2

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Posted 12 August 2013 - 01:19 PM

I wasn't... Though you make me wish I had a ghost dragon 😸

#7 Noworriez11

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Posted 12 August 2013 - 01:20 PM

I've rebooted my phone cleared all running programs. Uninstalled and reinstalled the DC app and it still crashes seconds after I open it. It won't even load.

#8 unprotectedtext

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Posted 12 August 2013 - 01:23 PM

Same issue. :( 

 

iPhone 4 

IOS 6.1.3

Level 18 or 19, cannot recall exactly. 

1. Rebooted phone. 

2. Deleted and reloaded the game

-> the game started to load, however crashed at the game centre login. Then started to exhibit the same issue. 

3. re downloaded the game to ensure it wasn't from a recent sync 

 

I enjoy the game, but even before this issue it was constantly crashing. What's the deal? 


The app is about due for another update as many are inconvenienced by its bugginess. I have a quick question, were any of you hatching the Ghost Dragon? For some reason, the app is having compatibility issues with this dragon.

 

I was hatching a Jade dragon and had another egg but i cannot remember what the second egg was. 



#9 iKate

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Posted 12 August 2013 - 01:25 PM

Hmm...Hang tight, with this many people inconvenienced, a new update should come out soon. In the meantime, there doesn't seem to be anything else we can do but use the PC version.

templightsig_zps7458e106.png

 

Dragon Strengths And Weaknesses Chart

Please do not ask me to add you on Facebook. Thanks.

 

 

Spoiler

#10 Rjmckay2

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Posted 12 August 2013 - 04:58 PM

Here is an update...

The problem seems to be connecting to an existing facebook account. (I did not test with new user).

I uninstalled and reinstalled (dispite already knowing from posts it would not work). Game loaded perfectly until logging on to me facebook at which point it promptly crashed.

#11 Wil4d

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Posted 12 August 2013 - 05:34 PM

My son just uses the IOS Game Center login and on all three of my devices it crashes. The issue seems to be related to your specific login. My other son uses my wife's account and that works fine. Hopefully they will release a bug fix soon.

#12 Tnguyennghi

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Posted 12 August 2013 - 06:34 PM

Cant play on my phone. This sucks!!! Please update SP

#13 Letf8b

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Posted 12 August 2013 - 08:06 PM

Same deal plz update

#14 Balgruff

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Posted 12 August 2013 - 08:41 PM

Send a report ticket to SocialPoint. Here's the link to report something to SocialPoint, click the link depending on which platform you are using:

 

PC (Facebook) : http://support.socia...-city/facebook/

 

iOS(iPhone, iPad, iPod) : http://support.socia...ragon-city/ios/

 

Android : http://support.socia...n-city/android/


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#15 Rjmckay2

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Posted 13 August 2013 - 01:36 AM

Thanks.... I filed a bug report ticket.

#16 mubull

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Posted 13 August 2013 - 01:59 AM

Ooooo

 

I m not alone.. Ya , It crashes upon connecting to FB and trying downloading your DC data..Period. Only accessible via PC (luckily).

 

I hv tried diff fb login and reinstall but wont help.


Hv filed a ticket and a usual computer generated reply was received



#17 AlainTheHunter

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Posted 13 August 2013 - 03:37 AM

Same Problem Here... hope there fix this soon. its the fb thing i think...



#18 Tnguyennghi

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Posted 13 August 2013 - 07:09 AM

Hey guys, i got my app working again by disable my Accessibility feature! Hope it works for you all

#19 Sorisx

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Posted 13 August 2013 - 09:57 AM

Had the same issue today.
it's a problem of login to facebook.

Here's how to fix it :

Updadate facebook app (new version has been released)
Delete dragon city app
Instal dragon city app

:)

#20 BobSmith

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Posted 18 August 2013 - 02:42 PM

Hey guys, i got my app working again by disable my Accessibility feature! Hope it works for you all


How do you disable this?